1. Are you a facotory or Trading company ? We're brand manufacturer with two factories. one is percussion instruments factory with brand HUN while another factory produce acoustic guitar with brand Hangkey.
2. What's your MOQ?
That depents the items, for example, if do custom drumsticks and drum pads, MOQ 500pairs, while acoustic guitar base on 120 pcs.
3.How do we start OEM order ?
Kindly sent us the order info. and the artwork template in ai format. Drawing will be offered after order confirmed.
4. What's your payment terms?
T/T, western Union, L/C acceptable.
5. How do you ship goods ?
Various shipment we do. It depends on the weight/ volume and then offer you the best solution for reference. Freight collect also acceptable.
6. What's the sample time ?
If samples in time, could do within 1 working day, if custom samples, for example, the sticks and drumn pads takes about one week.
7.What's your delivery time ?
Usually around 30 workding days for percussion instruments, and Guitar about 45-65 days for different types.
8. How do I track my order status?
We'll update the order status during production, and offer tracking no. after order dispatched.